IT IS EVERYWHERE
IT is Evolving. Be Updated!
IS YOUR ORGANIZATION READY FOR INDUSTRY 4.0?
We Help Your Organization Navigate The Ever-Changing World of IT
Do your employees understand how to analyze the data your company collects while protecting your customer’s privacy? Do they have the operational skills to coordinate with customers, clients or partners who may be more technologically savvy? ICS’s leadership is equipped with the expertise to bring your organization’s capabilities and workforce up-to-speed with the latest tech and best practices.
IS YOUR ORGANIZATION READY FOR INDUSTRY 4.0?
We Help Your Organization Navigate The Ever-Changing World of IT
Do your employees understand how to analyze the data your company collects while protecting your customer’s privacy? Do they have the operational skills to coordinate with customers, clients or partners who may be more technologically savvy? ICS’s leadership is equipped with the expertise to bring your organization’s capabilities and workforce up-to-speed with the latest tech and best practices.
IT constitutes integrating advanced technological capabilities into our service offerings to enhance efficiency and improve the value we deliver to our customers, partners and stakeholders. More than just a coined phrase to our team, we work to capitalize on the advantages of Industry 4.0 and the many evolving breakthroughs by offering leading-edge mission support services.
IT: INFRASTRUCTURE
Reliable Integrated Solutions From One Source
ICS provides infrastructure design, installation, testing, benchmarking, operations and maintenance (O&M), modernization, and support services for hardware, software and mobile devices. The availability and reliability of computing devices are critical components of any agency’s operations, its ability to meet mission’s requirements, and its overall success within budgetary constraints.
- Trust
- In-Source and Out-Source Capability
- Proven Service Delivery Frameworks
areas of expertise:
- Enterprise Architecture
- Network Engineering and Management
- System Engineering and Administration (Windows, Linux, Unix)
- Storage Engineering and Administration
- Database Engineering and Administration
- Virtualization Engineering and Administration
- Security and Access Management (Patch Management, Active Directory, etc.)
- Monitoring Design and Management
- Backup Administration
- Virtual Desktop Infrastructure (VDI)
- End User Thick, Thin and Zero Client
- Infrastructure and Platform as a Service (IaaS/PaaS)
- Ancillary Service Support: Teleconferences, Mobile Device Management, etc.
- IT Service Management (ITSM): Change Management, Incident Management, Problem Management, Service Level Management, Availability Management, Service Catalog, Testing
areas of expertise:
- Enterprise Architecture
- Network Engineering and Management
- System Engineering and Administration (Windows, Linux, Unix)
- Storage Engineering and Administration
- Database Engineering and Administration
- Virtualization Engineering and Administration
- Security and Access Management (Patch Management, Active Directory, etc.)
- Monitoring Design and Management
- Backup Administration
- Virtual Desktop Infrastructure (VDI)
- End User Thick, Thin and Zero Client
- Infrastructure and Platform as a Service (IaaS/PaaS)
- Ancillary Service Support: Teleconferences, Mobile Device Management, etc.
- IT Service Management (ITSM): Change Management, Incident Management, Problem Management, Service Level Management, Availability Management, Service Catalog, Testing
IT: INFRASTRUCTURE
Reliable Integrated Solutions From One Source
ICS provides infrastructure design, installation, testing, benchmarking, operations and maintenance (O&M), modernization, and support services for hardware, software and mobile devices. The availability and reliability of computing devices are critical components of any agency’s operations, its ability to meet mission’s requirements, and its overall success within budgetary constraints.
- Trust
- In-Source and Out-Source Capability
- Proven Service Delivery Frameworks
areas of expertise:
- Enterprise Architecture
- Network Engineering and Management
- System Engineering and Administration (Windows, Linux, Unix)
- Storage Engineering and Administration
- Database Engineering and Administration
- Virtualization Engineering and Administration
- Security and Access Management (Patch Management, Active Directory, etc.)
- Monitoring Design and Management
- Backup Administration
- Virtual Desktop Infrastructure (VDI)
- End User Thick, Thin and Zero Client
- Infrastructure and Platform as a Service (IaaS/PaaS)
- Ancillary Service Support: Teleconferences, Mobile Device Management, etc.
- IT Service Management (ITSM): Change Management, Incident Management, Problem Management, Service Level Management, Availability Management, Service Catalog, Testing
IT: CLOUD SERVICES
ICS Seamlessly Migrates Up To 99% of Physical Infrastructure, Applications, Websites and Data to Multi-Cloud Environments
We focus on modernizing and transforming legacy mission-critical applications with cloud platform implementations and achieve increased security at a lower cost of ownership. ICS Cloud Services provisions processing, storage, networks, and other fundamental computing resources such as operating systems and business-vital applications. We also manage the underlying cloud infrastructure while maintaining continued control over operating systems, deployed applications and storage.
Private Cloud:
- Orchestration
- Charge-back
- Auto provisioning
- Virtual Desktop Infrastructure
Cloud Call Center:
- ACD/IVR Integration
- Virtual CRM
- Call Center Modernization
- Call Center Design
- Real Time Performance Analytics
Fedramp Secure Cloud:
Securely run website applications and associated data to ensure performance and growth based on number concurrent users.
Private Cloud:
- Orchestration
- Charge-back
- Auto provisioning
- Virtual Desktop Infrastructure
Cloud Call Center:
- ACD/IVR Integration
- Virtual CRM
- Call Center Modernization
- Call Center Design
- Real Time Performance Analytics
Fedramp Secure Cloud:
Securely run website applications and associated data to ensure performance and growth based on number concurrent users.
IT: CLOUD SERVICES
ICS Seamlessly Migrates Up To 99% of Physical Infrastructure, Applications, Websites and Data to Multi-Cloud Environments
We focus on modernizing and transforming legacy mission-critical applications with cloud platform implementations and achieve increased security at a lower cost of ownership. ICS Cloud Services provisions processing, storage, networks, and other fundamental computing resources such as operating systems and business-vital applications. We also manage the underlying cloud infrastructure while maintaining continued control over operating systems, deployed applications and storage.
Private Cloud:
- Orchestration
- Charge-back
- Auto provisioning
- Virtual Desktop Infrastructure
Cloud Call Center:
- ACD/IVR Integration
- Virtual CRM
- Call Center Modernization
- Call Center Design
- Real Time Performance Analytics
Fedramp Secure Cloud:
Securely run website applications and associated data to ensure performance and growth based on number concurrent users.
IT: ENTERPRISE SOFTWARE DEVELOPMENT
We Provide an Agile Maturity Model to Measure, Report and Analyze Progress
Our agile capabilities extend to website and O&M efforts where we specialize in continuous integration and modernization solutions. Our approach utilizes continuous integration, automated testing and integrated security hardening.
Services include: portfolio planning, release and schedule management, application software enhancement, software engineering, enterprise architecture support, methodology maturity, process improvement, and more.
Key benefits:
- Effective leadership and accountability
- High-level release planning, sprint planning and retrospectives with end users
- Products delivered with the highest quality
- Security and reinforced protection
DevOps/DevSecOps
Building on the mindset that everyone is responsible for security; building security and compliance testing; treating all artifacts like scripts, templates, images and blueprints with a high level of assurance; safe distribution of security decisions.
Scrum
Providing the framework for managing work with an emphasis on software development. Using small teams of developers who divide work into actions that can be completed in timed iterations (sprints) and tracking process with daily stand-up meetings (scrums).
Kanban
Organizing work into manageable chunks and using a Kanban Board to visualize work as it progresses through the workflow for increased efficiency.
Scaled Agile Framework (SAFe)
Promoting alignment, collaboration and delivery across a large number of agile teams with a reduced development life-cycle for increased productivity and quality, accelerated time to market, and greater staff engagement and job satisfaction.
IT: ENTERPRISE SOFTWARE DEVELOPMENT
We Provide an Agile Maturity Model to Measure, Report and Analyze Progress
Our agile capabilities extend to website and O&M efforts where we specialize in continuous integration and modernization solutions. Our approach utilizes continuous integration, automated testing and integrated security hardening.
Key benefits:
- Effective leadership and accountability
- High-level release planning, sprint planning and retrospectives with end users
- Products delivered with the highest quality
- Security and reinforced protection
DevOps/DevSecOps
Building on the mindset that everyone is responsible for security; building security and compliance testing; treating all artifacts like scripts, templates, images and blueprints with a high level of assurance; safe distribution of security decisions.
Scrum
Providing the framework for managing work with an emphasis on software development. Using small teams of developers who divide work into actions that can be completed in timed iterations (sprints) and tracking process with daily stand-up meetings (scrums).
Kanban
Organizing work into manageable chunks and using a Kanban Board to visualize work as it progresses through the workflow for increased efficiency.
Scaled Agile Framework (SAFe)
Promoting alignment, collaboration and delivery across a large number of agile teams with a reduced development life-cycle for increased productivity and quality, accelerated time to market, and greater staff engagement and job satisfaction.
AT A GLANCE. ICS CAPABILITIES FOR INDUSTRY 4.0
artificial intelligence
Our Healthcare IT pushes the boundaries with solutions that leverage Health Informatics and AI to study disease causality and augment that practitioners learn from advanced medical equipment and devices worldwide.
machine learning
ICS uses Machine Learning (ML) algorithms to combat cyber-warfare and manage more threat data than human security resources are capable of. To protect Data Centers, ICS ML capabilities find anomalies that are invisible to humans and automate remediation measures.
internet of things
Our clients realize optimal supply chain and peerless inventory management with our IoT sensors and RTLS solutions that enable real time asset tracking and total logistics integration.
predictive analytics
With predictive analytics services, ICS is revolutionizing the Customer Engagement Solutions we provide and enabling innovative insights that help clients achieve second-to-none call center service levels.
big data
ICS uses Big Data services to analyze large government agency portfolio assets. We deliver real-time visualization dashboards to manage performance, enable visibility into investment redundancy, identify IT programs dependancies and maturity levels, and perform gap analysis to remove cost and optimize portfolio resources.
integrated cloud
We offer leading-edge, self-service, private Cloud and Software as a Service Solutions. We bring Healthcare services securely into the Cloud to broaden accessibility and lower operating costs.